OUR COMMITMENTS TO PROTECT YOUR PERSONAL DATA

So that you can browse our site with peace of mind, we explain how we collect, process and use your personal data, to provide you with new services on a daily basis while respecting your rights.

We protect your privacy by ensuring the protection, confidentiality, non-alteration, availability and security of the personal data that you entrust to us on all of our communication channels.

We take all necessary measures to:

provide you with clear and transparent information on how your personal data will be collected and processed

put in place all the technical and organizational measures necessary to protect your personal data against disclosure, loss, alteration or access by an unauthorized third party;

keep your personal data only for the time necessary for the purposes of the processing or the determined service;

offer you at any time the possibility of accessing and modifying your personal data that we process directly via your personal spaces on our various sites.

To achieve these objectives, we implement the appropriate technical and organizational measures to ensure that the processing complies with the applicable law on the protection of personal data.

WHEN DO WE COLLECT YOUR PERSONAL DATA?

• Your personal data may be collected when:
• you visit our websites which may use cookies;
• you subscribe to our newsletter or alerts;
• you contact customer service by any means of communication made available to you such as e-mail
• you fill out an information entry form

WHAT PERSONAL INFORMATION DO WE COLLECT?

We collect the information that you provide to us as part of our commercial relationship, in particular:

when you request a quote during your exchanges with our customer service

The information whose collection is strictly necessary to provide you with a service is marked with an asterisk and generally concerns your surname, first name, postal address, e-mail address, landline or mobile telephone number.

We also collect personal information when you use our services.

In accordance with the regulations, we do not collect data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic personal data, biometric personal data for the purpose of identifying a uniquely natural person, personal data concerning health or personal data concerning the sex life or sexual orientation of a natural person.

These particular categories of personal data are never collected or processed by ATRYHOME.

HOW DO WE USE YOUR DATA?

We process your personal information transparently and securely. Your personal information is collected for the purposes detailed below.

MANAGING OUR OBLIGATIONS TOWARDS OUR CUSTOMERS

As part of the performance of our obligations to our customers, we collect and use your personal information to manage our commercial relationship and offer you our services and promotional offers that may be of interest to you. This information helps us to improve your experience on our site and through our services.

Customer relationship management / Loyalty program

We use and keep your personal information in order to update our customer files and offer you adapted and personalized services.

Communication with you

We collect and store your personal information to communicate with you about your quotes, inquiries or customer service complaints.

Legal or regulatory requirement

We may be required to disclose your personal data in the event of legitimate requests by public authorities, in particular to meet national security, anti-fraud or law enforcement requirements.

WHO ARE THE RECIPIENTS OF YOUR PERSONAL DATA?

We ensure that only authorized persons within ATRYHOME can access your personal data when this access is necessary for the performance of our commercial relationship.

WHERE ARE YOUR PERSONAL DATA STORED?

The data is stored in compliance with French legislation and European regulations.